Store Policy
Customer Care
At Petticozy, customer care is at the heart of everything we do. We’re here to make your experience smooth, simple, and enjoyable from start to finish. Whether you have a question about a product, need help with an order, or just want advice on choosing the best option for your pet, our team is always ready to assist.
You can reach us anytime via email or through our contact form, and we aim to respond as quickly as possible. We believe in honest communication, fast support, and going the extra mile for our customers — because when you shop with Petticozy, you’re not just a customer, you’re part of our community.
Privacy & Safety
At Petticozy, your privacy and safety are extremely important to us. We only collect the information necessary to process your orders, provide customer support, and improve your shopping experience. This may include your name, contact details, shipping address, and payment information. All payments are processed securely through trusted third-party providers, so your financial details are never stored on our servers.
We take strong measures to protect your personal information and keep it safe from unauthorized access. Your data is used solely to fulfill your order, communicate important updates, and enhance our services. We will never sell or share your personal information with third parties for marketing purposes.
By using our website, you trust us with your information — and we take that responsibility seriously. If you have any questions about how your data is used or stored, our team is always here to help.
Wholesale Inquiries
At Petticozy, we’re always excited to partner with retailers who share our passion for quality and pet comfort. If you’re interested in stocking our products, we offer competitive wholesale pricing, reliable supply, and products your customers will love. Our range is designed to combine comfort, durability, and style — making it a great fit for pet stores, boutiques, and online retailers.
We aim to build long-term partnerships based on trust and mutual growth. If you’d like to learn more about our wholesale options, pricing, and minimum order requirements, please get in touch with us via email or our contact form. We’d love to work with you and help bring Petticozy to more pets and homes.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments